Frequently Asked Questions
What protocols do you have in place to manage safety of guests during COVID-19?
Your health, safety and well-being are our top priority, and we have implemented several measures to ensure you are safe when staying with us. We have sanitiser stations located in key areas throughout the hotel and have a reinforced cleaning program in public area. We have strengthened our room cleaning protocols including extra disinfection of all high touch areas in rooms and bathrooms. Rooms, once cleaned, will be sealed with a cleaned and sealed for your protection sticker. All our team have received comprehensive safety and hygiene training. Our reception areas have protective screens and our colleagues where possible wear PPE were necessary in line with government guidance. We have social distancing in place in all common areas and have implemented one-way systems or a give way system to ensure social distancing, this is communicated via signage throughout the hotel. We operate a contactless / card payment reception whereby all information will be sent via email or through WhatsApp where possible. We have introduced a WhatsApp service so you can communicate with us during your stay, minimising direct contact. We continuously review our Food & Beverage service in line with official recommendations.
Is there on-site parking?
Our boutique hotel in Oxford is dedicated to being kinder to the environment, which means we do not have an onsite car park. Instead, we encourage our guests to utilise greener methods of transport, such as the Park & Ride – the nearest is Seacourt. This offers overnight parking (£4 for 24 hours).
The nearest public car park is Worcester Car Park which is just about 5-minute walk from our Oxford hotel. This costs £28/24 hours (Sunday to Friday) and £35/24 hours on Saturdays. There is a night charge from 8 pm to 8 am from £4.
Are you children-friendly (inc.travel cots)?
We have two travel cots. Young children are allowed to stay in the same rooms as their parents as long as they are happy to sleep in the same bed [no rollaway beds]. There is an additional charge of £30 per child.
What’s the closest train station?
Oxford Train Station is just a 10 minute walk from our boutique hotel.
What are your check-in/ out times?
Check-in – 3pm, Check out – 11am
We aim to be as flexible as possible, if you’d like to check in earlier, or check out later than please contact the team and we will see what we can do. Charges may apply.
What are your breakfast serving times?
Enjoy a breakfast hamper filled with your choice of selected continental items, delivered to your room between 7am – 10am daily if ordered with us the day prior. £10.95 per person.
Do you offer room service?
Unfortunately, we do not offer room service.
Nice little boutique hotel, centrally located in a quiet area. Complimentary snacks, tea, coffee in room. Comfy beds and best bonus was Mustafa from the front desk staff. He was most ready and willing to help with any request, and at all times with a very friendly and a happy personality.
Cat, Mount Prospect, Illinois
I love luxury stays with family and this hotel is perfect. Rooms are clean, spacious and comfortable. Our kids had a very enjoyable time there. Staff are very nice and they helped us with how to organise free time for our kids. Highly recommended!
Beautiful hotel in the centre of Oxford, great location with everything nearby, but very peaceful and quiet. The room was gorgeous, the staff very friendly and helpful. Great food and spotless rooms. Thoroughly recommended and we’ll definitely be returning.
Our stay at the Vanbrugh House Hotel was enjoyable. The hotel is located in the centre of Oxford, giving us the opportunity to explore Oxford right outside the front door. The staff were very helpful and courteous, and after a day of touring it was relaxing to have a glass of wine at the hotel.
Leo, New York
The hotel suite is very nice and spacious. We love every detail in the room, especially the shower in the bathroom! The breakfast is also very good with nice service! Definitely will stay over again if we come back to Oxford!
Adrianne, Hong Kong
The experience was superb from start to finish. Lovely deluxe room with private garden. Excellent for a special treat. The hotel is in a great location and Oxford has plenty of lovely coffee shops and restaurants to keep you nourished.